What this site is
A plain explanation of the grant that pays towards heat pumps in England and Wales: who qualifies, how much is paid, how the application works and where it can go wrong. It exists because the official information is spread across GOV.UK, Ofgem's guidance, statutory notices and regulations, and some of it has changed several times in 2026.
What it is not
- Not a government service. The official pages are on GOV.UK and Ofgem's website. The site's name describes its subject, not an official status.
- Not part of the scheme. It cannot apply for, approve, track or speed up a grant.
- Not an installer. It does not survey, sell or fit heat pumps, and holds no MCS certification, RECC or HIES membership, TrustMark registration or any other accreditation.
- Not a source of reviews or ratings. It publishes none, and recommends no firms.
- No warranty or finance. It gives no warranty on any work and arranges no loans.
Who publishes it
Published by SEO-DONS LTD (company no. 16766013), 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. The company record is on Companies House. The site has no named authors; it is written and checked by the publisher.
What happens to a question
The form on each page sends your message to SEO-DONS LTD, which reads it and answers by email. Asking a question does not apply for anything and commits you to nothing. The privacy notice explains what is kept.
How the site is organised
The pages follow the questions people ask in order. First, do I qualify: the checker, the eligibility rules and the guides to properties and exclusions. Then, how much: the amounts, the £9,000 rate for oil and LPG homes with no mains gas, and why the scheme does not pay for boilers. Then, how is it paid: the installer's application, the owner's consent, the voucher, and what to do if something goes wrong. The background pages cover the budget, the 2026 changes and the official numbers.
Why we are careful with numbers
The Advertising Standards Authority has upheld complaints about heat pump grant adverts that showed the amount without the eligibility, and about lead-generation sites that implied official status. So every amount on this site is shown with its conditions, every rule links to its source, and the site says plainly what it is. Details are on our sources page.